Reservations
As it is always better and more secure for a reservation days so we strongly advise you to book at least 4 weeks in advance, if possible, even longer. Try to avoid last minute booking as much as possible since it is hard to arrange accommodation, internal and/or international air fares..

How to reserve
After you fill our booking form, a summary of your request or service will automatically send to our Sales Department. Our dedicated staff will process and revert you the result within 24 hours.

Last-minute booking
Although, this is very hard but we still try to work out the best result. In case, if it is too urgent, please call our support number or our office phone.

Payment conditions
45 days before arrival either by telegraphic bank transfer or by credit cards (VisaCard and MasterCard are widely accepted)

Cancellations
39 to 31 days before arrival : 15% of a.m. price
30 to 22 days before arrival : 25% of a.m. price
21 to 14 days before arrival : 35% of a.m. price
13 to 7 days before arrival : 45% of a.m. price
Less than 7 days before arrival : 80% of a.m. price
Re-booking: US$ 40.- per person

Liability
Vietnam Impressive Travel acts as an intermediary between transportation and airline companies, hotels, tourist offices and all other contractors providing the services and as such is not liable for any loss, injury or damage sustained. Additional expenses incurred due to delays, accidents, natural disaster, political action and unrest must be borne by passengers. Participation in our promotional trips implies the tourist’s agreement to the above.

No rain cheques or compensation will be given for non-attendance, rain or
cancelled activities. Meals not taken are not refundable.

Insurance
We recommend travel insurance to cover accidents, theft or cancellation. Cancellation insurance is strongly recommended.

Warranty
Vietnam Impressive Travel is not liable for any injury, loss or damage the traveller suffers during or in connection with the journey, nor for itinerary modifications due to circumstances beyond Vietnam Impressive Travel's control.

Documentation
A passport is required, valid for 6 months beyond your tour departure date. A visa is required for Vietnam except Scandinavian countries including Finland, Denmark, Sweden and ASEAN countries including Thailand, Singapore, Laos, Indonesia, Philippines, Malaysia....

Health advisories
Presently, no inoculations are required for travel to Vietnam. There are recommended inoculations such as Polio, Hepatitis, Typhoid and Malaria. Altitude may be a concern to some travelers. Please consult your physician for your specific needs.